Job Descriptions
This position will be in charge of managing fraud operations and conducting fraud investigations on cases of possible fraud on customers and recommend preventive actions to avoid fraud for the bank.
What you'll be working on:
- Management of the fraud operations team
- Management of fraud alert systems
- Formulate and update rules for fraud alert systems used
- Ensure fraud investigation is completed in a timely manner
- Review and recommend possible fraud mitigation strategies to Management
- Attend court cases, serve as liaison with enforcement agencies, and file complaint reports to relevant agencies
- Represent the bank in mediation process with relevant Government authorities
- Maintain, manage and update all fraud investigation reports
- Compile monthly fraud statistics to management
- Conduct review of documents and applications for possible fraud
- Contact customers and related parties as part of investigations
- Undertake any other duties and responsibilities as assigned by Management from time to time
This role is for you if:
- With a minimum 5 years experience in fraud management from banking, fintech, or other related industries.
- Keen to process and details
- Investigation Skills
- Can quickly adapt to changes in operational processes and policies
- Willing to render overtime and work in a shifting schedule (including holidays and weekends)
- Proactive
- Can efficiently handle adhoc tasks on top of the daily BAU
Working with CIMB Bank Philippines
By providing Filipinos with the right knowledge and tools to make better and smarter financial decisions, CIMB Bank became one of the country's leaders in offering digital banking products and services. In just under three years, it was able to secure 60 prestigious international awards and counting including the Best Digital Bank 2021 by the Global Banking and Finance Review.
CIMB Bank PH is the newest member of the CIMB Group, one of ASEAN's leading banks present in over 16 global markets. With the establishment of CIMB Bank PH, CIMB Group is able to extend its reach and transform the Filipino banking experience.
Industry
Digital Banking
Website
www.cimbbank.com.ph/Headquarters
Taguig, Philippines
Company Size
200+
Funding
Founded
Sign up for the Fintechry Weekly Digest
Get the latest fintech jobs oppurtunities, articles, events, and more delivered to your Inbox 💌
We send weekly digest every monday and No spam only the good stuff.